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The Encompass Pro Suite is an enterprise-level digital recording and management solution suitable for multi-location federal or state agencies and other large-scale organizations. The automated, multi-tiered workflow provides real-time or on-demand redundancy, while the unmatched suite of management utilities gives you total control of your recording system.
The Encompass Pro Suite consists of a customizable configuration of three key components: Encompass Workstations, the recording workstations that capture digital audio, video and case information; the Middle Tier Servers that serve as an intermediate repository for real-time or on-demand synchronization, providing immediate redundancy; and the Central Server; a final repository for the storage and management of audio and case information for the entire system.
A sample architecture for the multi-tiered Encompass Pro solution can be seen in the following workflow diagram.
The synchronization process copies the audio and associated case information to the next tier in the system, providing automated redundancy and backup. Synchronization can occur in real-time for instantaneous redundancy, or can be scheduled for off-peak hours to avoid overly your taxing network resources.The flexible, scalable synchronization process allows you to choose the number and configuration of servers that works for your environment.
The Encompass Pro Suite also includes VIQ's ICM Tool, for optional integration with case management systems. The ICM Tool provides customized recording and annotations with no data re-entry and is included with each Encompass Workstation.
Key Features
- Optional multi-tiered system with central storage and access
- Automated real-time or on-demand synchronization process for redundancy
- Integration to case management systems
- Works with ASIO or wave-based USB digital audio capture devices
- Customizable interface
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