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Support Services Bulletins

Support Services Bulletins are provided by VIQ Solutions Technical Support team to inform our customers, dealers and value added resellers (VARs) about important information that may affect the maintenance of their VIQ digital recording solution. Support Service Bulletins will be updated regularly as well as published as required. Contact VIQ Technical Support if you have any concerns or questions regarding the listed bulletins.

May 11, 2010

Dell Optiplex Models: Support Services Bulletin - May 11, 2010.

November 27, 2008

Encompass 1.0.0.5 Update: Support Services Bulletin - November 27, 2008.

Digigram Replacement Cards: Support Services Bulletin - November 27, 2008

June 24, 2008

Encompass 1.0 Update: Support Services Bulletin - June 24, 2008.

May 9, 2008

End of Marketing Life statement for RecordIAB Console: Legacy Products page.

January 10, 2008

Digigram laptop issues: Support Services Bulletin - January 10, 2008.

June 21, 2007

Maintenance of RecordIAB units: Support Services Bulletin - June 21, 2007.

March 22, 2007

Hardware changes to the RecordIAB Console: Support Services Bulletin - March 22, 2007.

February 27, 2007

Vista compatibility statement: Support Services Bulletin - February 27, 2007.

December 1, 2006

End of Marketing Life statements for CourtABLE and RecordABLE: Legacy Products page.

August 18, 2006

Default user IDs and passwords: Support Services Bulletin - August 18, 2006.

May 3, 2005

Known Digigram and hardware issues: Support Services Bulletin - May 3, 2005.

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